

Add the UW Medicine Citrix Web Portal website to Internet Explorer’sĮ. If this does not resolve the issue, try the following: Your computer, and reinstall it by following the instructions at the top of If Citrix is installed, first uninstall the application, restart Is not installed, or that an obsolete version of the Citrix client is

This issue indicates that either the Citrix client Nothing happens when I click the Epic, ORCA, or other application icon. Is not working, and I have exhausted all of the troubleshooting steps from theġ. “Thawte SSL CA-G2”, the issuer of the server’s security certificate. I see an error saying Cannot connect to the Citrix Xenapp server.SSL Error 61. On the Epic, ORCA, or other application icon.įile when I try to launch my application.īut I cannot type in the username or password field to log in.Ħ. Supported browsers for the UW Medicine Citrix Web Portal are Internet Explorer Macs with Snow Leopard (OS X 10.6) or earlier will need an updated OS. A previous version of the Citrix client may work with Lion (OS X 10.7). On Macs, the current Citrix Receiver is only supported on Mountain Lion (OS X 10.8) or later. To find these versions, click here and select your operating system, and then select “Earlier Versions of
CITRIX RECEIVER FOR MAC OLDER VERSIONS INSTALL
If you are using an older computer, you may need to install a previous

If you need further step-by-step instructions or screenshots, pleaseĬlick How do I install Receiver? at the download link in Step 1, and select your device or You have successfully installed the Citrix Receiver, you can log into the UW Medicine Citrix Web Portal and launch your This page should automatically identify the appropriate version for Click here to download the latest version of the Citrix Install a Citrix client before you can launch your applications such as Epicġ. Own technical support before making changes to a device or installing software,Īs such changes can result in damage or irrevocable loss of data. Device owners should always verify with their
CITRIX RECEIVER FOR MAC OLDER VERSIONS SOFTWARE
UW Medicine cannot guarantee that software installations will work on Personally owned or non-UW Medicine owned devices are supported on a limited,īest-effort basis. UW Medicine Citrix Web Portal – Frequently Asked Questions
